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Customer Service

At NutraPlanet, it is our primary goal to provide you with the highest level of customer satisfaction and service. Our professionally trained staff is ready to assist you with any product questions so you can find exactly what you're looking for every time.

But we don't stop there!

If you have any problems with your order, our customer care staff is ready and equipped to resolve your problem promptly and efficiently to ensure you get the best service when shopping with us. Overseas customers also receive top quality support with our experienced international team to resolve any customs or border issues.

Flat Rate Domestic Shipping

How much does it cost to ship 3 containers to New York or 100 to California? It doesn't matter if your order is big or small we will ship it to your door for a low flat fee of only $7.95. Not only that, but if you order in larger volume, you could also qualify for volume discounts on certain products. Contact an NutraPlanet Customer Care Consultant for more info.

Fast and Reliable International Shipping

NutraPlanet ships worldwide and has the experience and expertise to ensure the highest clearance rate in the industry. We work closely with customs agents as an international liaison to make shopping with us fast, safe, and easy!

Fast Shipping

Flat Rate Shipping does not mean slow. At NutraPlanet we do our best to ship your order as fast as possible. Most orders arrive at the customers doorstep 3-7 days after ordering.

Your Personal Account

Your account page allows you to view your order history 24/7. Track the progress of a current order, or look up a previous order to write a product review.

You can also manage your address book. Save time during checkout by reusing saved addresses. You can even set a default shipping address.

Quick Info

Shipping Address

Please send all money orders and/or returns to the following address.
111 Bethea Rd. Ste 101
Fayetteville, GA 30214

Hours of Operation:
Monday - Friday: 10am - 5pm EST

Order Status

View your order status at your account's order history page.